City Services During COVID-19

In accordance with the County Shelter-in-Place Order, and with the health and well-being of Piedmont residents and City employees in mind, Piedmont will continue to provide essential services to our residents while allowing people to remain sheltered in place at home and maintain social distancing.

Many of you have asked where to go for assistance, how you can help others, and how to reach City Departments for continued services. Below are resources that we will continue to update as information comes available. For service from City Departments, please use the main numbers below.

Police, Fire, and essential Public Works Infrastructure Services will remain in operation. Emergency management personnel, emergency dispatchers, and law enforcement personnel, and others who need to perform essential services are exempt from the Shelter in Place Order. Our first responders are on the job prioritizing the health and safety of the community. ONLY in the event of an emergency, dial 911 for assistance.

Planning & Building will continue to accept and process planning and building permit applications. However, these essential services will be executed in conformance with social distancing requirements as defined by the Alameda County Department of Health.

What this means:
  • Planning & Building Department offices in Piedmont City Hall are closed to the public. Most services are being provided through email and telephone communications, and the submission of electronic documents.  Refer to the Staff Directory, and the Planning & Building Home Page for more information.

  • Building Permit applications will be reviewed and approved if they meet Building Code requirements, but permits will not be issued.

  • Building site inspections are limited to those projects necessary to bring the project to minimum standards of habitability and carried out with strict social distancing requirements. Inspections by video and/or photographs are the standard.

City Hall is closed. Service counters in City Hall are switching to online/phone/appointment access only.